Terms of service
The Silk Way Trading – Official Lucky Harvey Distributor (GCC)
OVERVIEW
This website is operated by The Silk Way Trading, the official distributor of Lucky Harvey watches in the GCC region. Throughout the site, the terms “we”, “us”, “our” refer to The Silk Way Trading. We offer this website, including all information, content, products, tools, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein, including our Privacy Policy and Return Policy.
If you do not agree to these Terms, you may not access the website or use our services.
SECTION 1 – ELIGIBILITY AND USE OF WEBSITE
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this website under your supervision.
You agree not to use our products or services for any illegal or unauthorized purpose, or violate any applicable laws in your jurisdiction.
SECTION 2 – PRODUCTS AND AUTHENTICITY
We specialize in genuine Lucky Harvey watches and related accessories.
All products sold through this website are 100% authentic and include the applicable official manufacturer warranty, subject to the manufacturer’s terms and conditions.
We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
We make every effort to display products accurately; however, colors, textures, and appearance may vary depending on your screen or device settings.
SECTION 3 – ORDER ACCEPTANCE
Placing an order through our website constitutes an offer to purchase.
All orders are subject to review, availability, fraud screening, and acceptance by us. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including suspected fraudulent transactions, pricing errors, stock issues, or unauthorized reseller activity.
An order is only considered accepted once payment is successfully processed and shipment confirmation has been issued.
SECTION 4 – PRICING AND CURRENCY
Product prices displayed on the website may automatically appear in your local currency based on your estimated location.
However, all final checkout payments are processed in United States Dollars (USD) unless otherwise stated.
Exchange rates displayed on-site are estimates only and may vary depending on your payment provider or bank at the time of transaction.
We reserve the right to change prices, discounts, promotions, or product availability at any time without prior notice.
SECTION 5 – TAXES, VAT, DUTIES & IMPORT FEES
Unless expressly stated otherwise, product prices do not include VAT, customs duties, import taxes, brokerage fees, or any destination-country governmental charges.
The customer is solely responsible for any such charges imposed by local authorities or customs agencies upon delivery.
We are not responsible for delays caused by customs clearance.
SECTION 6 – SHIPPING & DELIVERY
We ship worldwide where legally permitted.
Estimated delivery times are provided for guidance only and are not guaranteed.
Typical delivery estimates:
- Bahrain: 1–3 business days
- GCC Countries: 3–7 business days
- International Orders: 7–14 business days
- Pre-orders / Special Releases: usually 3–4 weeks unless otherwise stated
Once an order has been handed to the shipping carrier, ownership title and risk of loss transfer to the customer.
We are not liable for delays caused by couriers, customs, weather events, strikes, war, transport disruption, or circumstances beyond our control.
SECTION 7 – RETURNS, REFUNDS & EXCHANGES
Returns, refunds, cancellations, and exchanges are governed exclusively by our Return Policy, available on this website.
Customers are responsible for reviewing the Return Policy before making a purchase.
SECTION 8 – WARRANTY
Where applicable, products include the official manufacturer warranty only.
Warranty service, duration, exclusions, and coverage are subject entirely to the manufacturer’s warranty terms.
Normal wear and tear, accidental damage, misuse, water damage (where not covered), unauthorized repairs, strap wear, battery depletion, or cosmetic damage may be excluded.
We do not provide any separate warranty unless expressly stated in writing.
SECTION 9 – ACCOUNT INFORMATION
You agree to provide accurate, complete, and current billing, shipping, and contact information.
You are responsible for maintaining the confidentiality of any account credentials and for all activity occurring under your account.
SECTION 10 – INTELLECTUAL PROPERTY
All content on this website, including logos, trademarks, product images, graphics, videos, text, design, layout, and branding materials are owned by The Silk Way Trading, Lucky Harvey, or their respective licensors.
No content may be copied, reproduced, distributed, modified, republished, or commercially used without prior written permission.
SECTION 11 – THIRD-PARTY SERVICES
Our website may use third-party providers including payment gateways, shipping providers, analytics tools, and Shopify-hosted technologies.
We are not responsible for the acts, omissions, policies, or services of third-party providers.
Your use of such services may also be subject to their own terms and privacy policies.
SECTION 12 – SHOPIFY PLATFORM
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell products online.
However, all purchases made through this store are transactions directly between you and The Silk Way Trading. Shopify is not a party to the sales contract and bears no responsibility for products sold by us.
SECTION 13 – PROHIBITED USES
You may not use this website:
- For unlawful purposes
- To commit fraud or chargeback abuse
- To infringe intellectual property rights
- To transmit malware or harmful code
- To scrape, copy, or misuse website content
- To resell products without authorization
- To interfere with website security or operations
We reserve the right to suspend access or cancel orders for any misuse.
SECTION 14 – DISCLAIMER OF WARRANTIES
Except as expressly stated, all services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted access, error-free operation, or that the website will always be available.
To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Silk Way Trading, its owners, directors, employees, affiliates, and partners shall not be liable for any indirect, incidental, punitive, consequential, or special damages arising from use of the website or purchase of products.
Our total liability for any claim shall not exceed the amount paid by you for the relevant product.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless The Silk Way Trading and its affiliates from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the website.
SECTION 17 – TERMINATION
We reserve the right to suspend or terminate access to our website or services at any time for violation of these Terms or for operational reasons.
Any obligations incurred before termination shall survive termination.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Bahrain.
Any disputes shall be subject to the competent courts of Bahrain.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update, amend, or replace these Terms at any time by posting changes on this page.
Continued use of the website after updates constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
The Silk Way Trading
Shop 1411, The Avenues Bahrain
Bahrain
WhatsApp: +973 3899 3330
Email: support@lhgcc.com
